Crossroads of Service, Innovation and Experience Research

In occasion of Professor  Jon Sundbo’s long standing career, the Research Group “Innovation in Service and Experience (ISO)”, Department of Social Sciences and Business invites to an open international seminar entitled:

Crossroads of Service, Innovation and Experience Research

The seminar takes place the 7th of December 2016, 13:00 – 17:30 in Biografen, Bldg. 41.1,  Roskilde University

Seminar Program

13.00-13.10: Welcome by Pro-rector Peter Kjær

13.10-13.20: Welcome by Peter Kragelund – Head of Department of Social Sciences and Business

13.20-13.30: Introduction  to the Seminar Program by Associate Professor Ada Scupola

Part I- Services in general

13.30-13.55: “Advances and challenges in service innovation research” by Professor Faïz Gallouj, University of Lille, France

13.55-14.20: “Service innovation – organizational and systemic approaches” by Professor Marja Toivenen, VTT, Finland

14.20-14:45: “ICT-based services: Innovation challenges”  by Professor Anders Henten, Ålborg University- Copenhagen, Denmark

14:45- 15.10: “The need for a practice-based understanding of service innovation and beyond” by Professor Lars Fuglsang, Roskilde University, Denmark

15.10-15:50:  Coffee Break

Part II: Experience and Food

15.50-16.15: “Designing Places for Experiences: What about the material in the experience economy?”  by Professor Jørgen Ole Bærenholdt, Roskilde University, Denmark

16.15-16.40: “Storytelling and meal experiences” by Professor Lena Mossberg,  University of  Gotheborg, Sweden

16.40-17.05: “Innovation in experience-based tourism: some approaches, challenges and opportunites” by Associate Professor Dorthe Eide,  University of Bodø, Norway

17.05-17.30: “: Food – how basic needs are transformed via service to social experiences”  by Professor Jon Sundbo

17.30: Reception