RESER 2015 – Innovative Services in the 21st Century

RESER 2015

Eigtveds Pakhus, Copenhagen. September 10-12, 2015.

Service development and innovation for prosperity and human well-being in the 21st century. 

The importance of knowledge intensive services for growth, economic development as well as human well-being is widely recognised. Also manual services continue to constitute an important aspect of modern societies, for example in the case of many public welfare systems services, tourism and certain facilities management services. Both manual and knowledge intensive services continuously develop and innovate to introduce new or improved service products, increase productivity and improve quality for customers as well as the public’s well-being. Development and innovativeness of knowledge intensive and manual services are crucial for meeting society’s present problems of employment, sustainability, work integration, ageing and climate change as well as wider economic challenges. The RESER2015 conference will therefore focus on development and innovation in the different service sectors and their impact on prosperity and human well-being considering the present public and market economic challenges.

This conference is a forum for the presentation and discussion of innovative studies on services to ensure the active development of service research. Scholars and practitioners of management, marketing, engineering, economics, sociology, geography, or any other discipline are invited to submit papers that explore and develop a multidisciplinary understanding of various service issues. Papers can be based on literature reviews, conceptual and empirical studies using qualitative, quantitative and mixed methods.

Main dates and deadlines

February, 2015: Call for papers and preliminary programme

May 11, 2015: Submission of Abstracts

June 8, 2015: Notification of acceptance of authors

June 30, 2015: Last day for early registration

August 10, 2015: Submission of final papers

September 8-9, 2015: Doctoral colloquium at Roskilde University

September 10-12, 2015: RESER conference at Eigtved Pakhus, Copenhagen

The venue: Eigtved’s Warehouse

Eigtveds Pakhus, also known as Eigtved’s Warehouse, is a renovated warehouse used by the Ministry of Foreign Affairs of Denmark Central Administration for meetings and conferences since 1982.

Eigt Eigtved’s Warehouse was established in 1748-50 by Royal master builder Nicolai Eigtved. The house was used by the Danish Asiatic Company as a storeroom and chamber to see all the valuable and exotic goods during the period known as the “Flourishing Trading Period”. Danish Asiatic Company used the buildings until 1976.

Eigtved’s Warehouse is located next door to the Ministry of Foreign Affairs of Denmark.

Distance from Copenhagen Airport, Kastrup, is 6 km and approx. 15-20 minutes in a taxi.

Eigtved’s Warehouse
Asiatisk Plads 2 G
1448 København K

Phone: +45 33921601 (02) + 45 33921509 (10)

Parking: Eigtved’s Warehouse does not have parking facilities, but public parking is available nearby.
Taxi: From Copenhagen Airport to Eigtved’s Warehouse is approx. 15-20 min.
Metro: Direct line from Copenhagen Airport to Christianshavn. Approx. 5 min walk from the metro station to Eigtved’s Warehouse.